Is live chat really the go-to customer support software? Nowadays, social media is one of the keys to a company's success and most social media websites have a real-time messaging system, live chat has been on the board for being the best platform for customer service. Learn how to take... read more →
The infographic above should have summarized it pretty well. What do you say? What steps are you going to take to improve customer service? Contact Live Reps Call Center now.
Training new employees for customer service is a tough job. It is not only a stressful environment but it also costs so much time and money. Don't get frustrated over training your own customer service, don't spend a lot of money on that too, Here's a cheaper and more efficient... read more →