Inbound Phone Support 24/7/365
There is great comfort in knowing a real live, knowledgeable person will be answering calls for your business. High volume is no problem, we’re here to help your business grow. The fact is you spend lots of money getting your phones to ring. Let LRCC make sure a call is not missed, and a potential customer becomes a customer again and again.
We help you develop strategies for your business designed to capture and connect to your target audience. Our Outbound marketing professionals can help boost your credibility and generate leads for sales representatives.
5 key components to effectively reach an audience:
- A solid prospect list targeting your ideal customers.
- A great script or greeting with a call to action.
- A well trained representative with cold call experience.
- An automated dialer that can generate thousands of calls a day.
- Constant tracking of results and tweaking until goals are met.
Live Reps is a leader in retail eCommerce and direct response contact center solutions across customer service and inbound sales calls. Live Reps has been handling customer support, sales, and up-sells for well known brands since 2007. Our 24-hour service was designed to handle heavy call volume when your media runs. The order entry (CRM), reporting, payment processing, etc. can all be customized to fit your needs.
Live Reps Call Center has extensive experience in developing effective surveys by using clients specific criteria and proven marketing communication strategies resulting in a broad range of successful campaigns.
The Live Chat System, by Live Reps, opens a direct line of communication with your website visitors. Connect with visitors much like you would in a physical store. See what they are browsing, proactively engage them in chat or simply answer their questions in real-time. Built in Visitor Triggers also allow you to personalize the customer support experience.
Interactive Voice Response
LRCC provides platforms to developers and companies to automate call center and business processes over the phone. We partner with clients to provide the most efficient and effective interactive voice response solutions.
Cloud Solutions, Information Security, Network Testing & Monitoring, Network Security & Firewall, IT Consulting & Strategy Support, Hardware & Software Assessments, Remote Network Monitoring, Network Design & Build, SharePoint Design & Support, Mobile Web Development, Business Intelligence Solutions, Telecommunication Solutions, Emergency Support (On-Site) and 24×7 Outsourced/Private Help Desk
Getting your feet off the ground and into the internet is one of the many things necessary for a company’s brand. People who read the newspaper and magazines grow lesser and lesser each day. As the new generation comes into play, growing your presence through your website is the way to go.
- 24/7 Fundraising and Donation Hotline with every call answered live.
- Compassionate, highly-trained operators serving as your fundraising specialists.
- Web-based Integration across all platforms to enhance reach and effectiveness.
- White-Labeled as an extension of your organization and brand.
Social Media Marketing
Local Business Marketing
And many many more! Click here to find out just what we have to offer.