Inbound Phone Support 24/7/365
There is great comfort in knowing a real live, knowledgeable person will be answering calls for your business. High volume is no problem, we’re here to help your business grow. The fact is you spend lots of money getting your phones to ring. Let LRCC make sure a call is not missed, and a potential customer becomes a customer again and again.
We help you develop strategies for your business designed to capture and connect to your target audience. Our Outbound marketing professionals can help boost your credibility and generate leads for sales representatives.
5 key components to effectively reach an audience:
- A solid prospect list targeting your ideal customers.
- A great script or greeting with a call to action.
- A well trained representative with cold call experience.
- An automated dialer that can generate thousands of calls a day.
- Constant tracking of results and tweaking until goals are met.
Live Reps is a leader in retail eCommerce and direct response contact center solutions across customer service and inbound sales calls. Live Reps has been handling customer support, sales, and up-sells for well known brands since 2007. Our 24-hour service was designed to handle heavy call volume when your media runs. The order entry (CRM), reporting, payment processing, etc. can all be customized to fit your needs.
Live Reps Call Center has extensive experience in developing effective surveys by using clients specific criteria and proven marketing communication strategies resulting in a broad range of successful campaigns.
The Live Chat System, by Live Reps, opens a direct line of communication with your website visitors. Connect with visitors much like you would in a physical store. See what they are browsing, proactively engage them in chat or simply answer their questions in real-time. Built in Visitor Triggers also allow you to personalize the customer support experience.
- 24/7 Fundraising and Donation Hotline with every call answered live.
- Compassionate, highly-trained operators serving as your fundraising specialists.
- Web-based Integration across all platforms to enhance reach and effectiveness.
- White-Labeled as an extension of your organization and brand.
Restaurant Call Service
In a busy restaurant answering the phone and taking orders is extremely important. It could be taking reservations, to-go orders, catering or answering questions for a customer with allergies. Being able to answer questions in a clear, concise and informed manner is imperative. This is where Live Reps Call Center comes in; they are able to provide you with people that can answer all those questions and more. Each customer service agent working on your account will be trained in your company’s culture, brand and menu.