Job description – IT Internship Summer 2019

*Local Cincinnati, OH candidates only, please.

We’re Live Reps! A fast-growing, contact center currently seeking a highly-organized, self-motivated Information Technology Intern to join our team this summer 2019. The internship can either be part time or potentially full time, with opportunity to be hired on as an IT Technician down the road. The part-time position is unpaid but will get internship credit towards their education. The full-time position will be paid but the applicant must be willing to also spend part of their time on the phones completing calls.

This person will play an integral role in the broad communications and operations of a thriving work environment which expands to multiple teams over the summer months. If you enjoy creating technical solutions, managing data, and working for a company whose mission is to empower students in life-changing ways, consider applying for this rare IT Internship opening.

Responsibilities

• Provide support to all staff relating to IT needs and solutions

• Maintain & improve existing database management systems

• Maintain & update registration system

• Oversee office technology upgrades

• Troubleshoot software and hardware issues on desktop and laptop computers

• Examine and approve technical documentation for internal IT systems

• Stay up-to-date with technology trends and solutions in computer technology

• Provide support via phone calls, emails, and chat (full-time position only)

• Carry out other relevant duties as assigned

Requirements

• Attained or pursuing Bachelor’s Degree and minimum of one year experience in related position

• Solution-oriented and proactive

• Strong verbal & written communication skills

• Knowledge of Microsoft Products & workflow

• Good interpersonal skills and the ability to work effectively with a variety of personalities and backgrounds

• Technical knowledge and passion for working with technology

• Able to effectively communicate technical information to non-technical audiences

• Positive attitude

Seniority Level

Internship

Industry

* Telemarketing

* Information Technology

Employment Type

Internship: Part-Time OR Full-Time

Job Functions

* Information Technology