Inbound Phone Support

There is great comfort in knowing a real live, knowledgeable person will be answering calls for your business. High volume is no problem, we’re here to help your business grow. The fact is you spend lots of money getting your phones to ring. Let LRCC make sure a call is not missed, and a potential customer becomes a customer again and again.

Outbound Calling

Reminder Calls, Leads, Surveys, Appointments and Appointment Setting.

We help you develop strategies for your business designed to capture and connect to your target audience. Our Outbound marketing professionals can help boost your credibility and generate leads for sales representatives.

Restaurant Ordering

Let us cover the phones while you handle the kitchen. We can handle any ordering software including Takeout Technologies, Open Table, and any other software out there. We have been able to increase sales by up to 40% while at the same time freeing up your time for more important things. Whether its a large catering order or just a simple question about hours, we've got you covered.

More than just a Call Center...

Even though our name is Live Reps Call Center, we truly are more of a Contact Center. We started as just a call center over 15 years ago and have since expanded into several different areas. We offer professional support for inbound calling, outbound calling, direct response, live chat, fundraising, call scoring, data entry, email marketing, social media management, web development, and survey work. In short, we do it all. Whether you are a low-budget small business or a large corporation, we can add value to your business. We have flexible and individualized plans that will ensure your customers are taken care of, no matter the day or time. Please explore our website and contact us if you have any questions or are interested in establishing a partnership. No matter when, someone will pick up.

Survey Work

Bank, Political, Lifestyle, Customer Satisfaction and more.

Live Reps Call Center has extensive experience in developing effective surveys by using clients specific criteria and proven marketing communication strategies resulting in a broad range of successful campaigns.

Fundraising

24/7 Fundraising and Donation Hotline with every call answered live. Compassionate, highly-trained operators serving as your fundraising specialists. Web-based Integration across all platforms to enhance reach and effectiveness. White-Labeled as an extension of your organization and brand.

Live Chat

The Live Chat System, by Live Reps, opens a direct line of communication with your website visitors. Connect with visitors much like you would in a physical store. See what they are browsing, proactively engage them in chat or simply answer their questions in real-time. Built in Visitor Triggers also allow you to personalize the customer support experience.

Digital Marketing

A powerful tool of communication, social media allows companies to reach their customers where they are, while also characterizing their brands and expanding their customer base. If you have been struggling with social media strategy, management, or advertising we can help.

We also off web development services. If you need a website, no longer want to manage your own website, or are just looking for a refresh, we can help.

Call Scoring

Call center managers are increasingly utilizing call monitoring and call scoring in an effort to enhance their quality control processes. This is because effective use of these tools yields both quantitative and qualitative data that are indispensible for optimizing call center practices. Live Reps call monitoring division listens too and grades the performance level of our internal reps in addition to other call centers reps. Over 100 highly trained people listen to these calls 24/7.

Email Support

Email marketing is directly marketing a commercial message to a group of people using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It usually involves using email to send ads, request business, or solicit sales or donations, and is meant to build loyalty, trust, or brand awareness.

Data Entry

Playing catch up on doing business digitally? We've got you covered. Having a digital database enables you to be more flexible, more helpful, and more efficient as a business. Having an entire pool of people to get you in the digital space is a huge competitive advantage. Speak with a sales representative to learn more about our data entry services.

Get a Quote

We offer flexible and individualized pricing plans guaranteed to fit your business. Give us a call and we will be happy to answer any questions you may have as well as give you a quote.

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