Get a Quote

We offer flexible and individualized pricing plans guaranteed to fit your business. Give us a call and we will be happy to answer any questions you may have as well as give you a quote.

In a busy business, answering the phone and talking to customers is extremely important. It could be answering questions, renewing a membership, or even signing up a new member. Being able to answer questions in a clear, concise and informed manner is imperative. This is where Live Reps Call Center comes in; we are able to provide you with people that can answer all those questions and more. Each customer service agent working on your account will be trained in your company’s culture, brand and message. We work with any and all CRM systems including but not limited to Shopify, Salesforce, House Call Pro, Google Calendar, Yardi Systems Inc., Field Service management, & Corrigo.

Live Reps specializes in sales and customer service support in a number of industries, including the fitness segment, and could assist you with outbound call to recruit new members. This could include calling past member and target new opportunities.

We can also assist with incoming calls to either handle all incoming calls, overflow calls or after-hours calls.

Our reps are familiar with this process and have a successful history of increasing phone sales and providing improved customer service.

Live Reps Value Proposition:

  • Relationships formed with better over the phone experience.
  • Communication to resolve customer service issues & sell new memberships.
  • Live Reps with neutral accents to provide increased ease of communication with callers.
  • Bilingual and multilingual reps to support callers who do not have English as their primary language.
  • PCI and HIPAA Compliant remote reps
  • Better on phone experiences for callers, no background noise, not rushed by busy front desk staff.
  • Remote reps that have not been hampered by the stay-at-home orders and quarantining as a result of Covid-19.
  • Familiarity with the fitness industry verbiage and membership process.
  • Familiarity with various POS systems.
  • There are no long-term contracts, and this could be a month-to-month agreement.

Get a Quote

We offer flexible and individualized pricing plans guaranteed to fit your business. Give us a call and we will be happy to answer any questions you may have as well as give you a quote.