Live Chat
More than half of all possible sales via the internet are lost when customer questions go unanswered and people aren’t sure. Adding live chat on your web page is an important sale tool in a highly competitive market where providing instant information could drive more business to you.
What do you get from our website live chat?
- Convert visitors into customers
- Improve customer confidence in your product or service
- Mechanism to engage customers who hate phone calls
- Build a trusted relationship with your website visitors & more
What our live chat agents can do for you
- Engage your website visitors
- Help convert visitors into customers
- Answer post-sales questions
- Help visitors make informed choices
- Guide customers through payment processes and more
How would we handle your live chat support?
- We will select agents with the right experience for you
- We will install live chat software to your website (or use your live chat software)
- We will thoroughly understand your product or service
- Our agents will login to your website and handle your live chats
- We will provide insight reporting
Language our agents can support
- English
- Spanish
- German
- French
Advantages of using our Live Chat service
- Increase conversion rate by 50% or more
- Improved customer confidence
- Reduced shopping cart abandonment
- Analyze customer trends to make business decisions
- We will thoroughly train our live chat agents to support your customers with well researched answers and professional responses
