In a busy restaurant, answering the phone and taking orders is extremely important. It could be taking reservations, to-go orders, catering or answering questions for a customer with allergies. Being able to answer questions in a clear, concise and informed manner is imperative. This is where Live Reps Call Center comes in; we are able to provide you with people that can answer all those questions and more. Each customer service agent working on your account will be trained in your company’s culture, brand and menu.
Before you start thinking that you don’t need a call service or can’t afford one, let's talk about how Live Reps can assist you.
- Each plan is customized for your restaurant and team. Your plan will be created perfectly to fit your restaurant and needs. Reviewed frequently to create a strong connection with you and your team.
- Using a call center means you don’t have to worry about power outages, downed phone lines, sick employees or miscommunications. With this service, there is no need to worry about staffing or weather. We are on 24/7
- You don’t have to worry about retraining employees, scrambling when you are busy or if you have a catering service losing orders when you can’t get to the phone.
- If you have several locations or one, your customers will be made to feel special and appreciated.
- Creating a streamlined service for your customers to order on the phone or ask questions creates less chaos and a better experience for customers and employees.
We are now fully equipped to service restaurants in any capacity! Takeout Technologies is just one of the many systems we are capable of using for your restaurant. We are capable of seamlessly integrating with OpenTable, Magento, Magento 2, Food Tech, SalesForce, and many more platforms. Working with restaurants is a favorite for the team. We take great pride and pleasure when working with restaurants and helping their clients achieve a higher service level with our call center services. Our services rival industry leaders like RestaurantData.com.
This is a family business that is dedicated to helping you and your team succeed. We are committed to creating a system and process to make this aspect of your restaurant easier, no matter what size or how many locations your restaurant has. We are happy to welcome them. Are you ready to have a call center for your restaurant or catering company?
Get a Quote
We offer flexible and individualized pricing plans guaranteed to fit your business. Give us a call and we will be happy to answer any questions you may have as well as give you a quote.