It's fairly common for call centers and contact centers to outsource their labor force. It can offer them a lot of benefits such as reduced cost, less restriction, and even lower taxes. However, this does not benefit their clients. Even though outsourced labor might be cheaper, it doesn't come with a better customer service.
Live Reps Call Center has always proudly chosen to strictly be a U.S. Based Call Center. Everyone of our agents lives in the U.S. This has allowed us to consistently provide the best possible customer service to all of our clients. Customer service is and will always be our top priority. If you are looking for the best customer service possible, click below for a free quote and consultation with Live Reps.