Reviews

First of all, I was so grateful to get a live human being answering the phone. It's so uncommon these days to get a real person, and it's so relieving to be able to say I was immediately assisted and there was no extra work in talking to an animated system. And then I got Ms. Drena. She worked extra hard to help. She didn't give up in being a helping hand and she was beyond wonderful. She's going to make this a birthday gift that I get to put into a card for my niece. And people can chose to help, she could have done all that and then told me my gift card was too old or not working, but she found no excuse, she chose to be helpful.