About Us
Our Story
Our Call Center has been in business for over 20 years. Our goal has always been to help companies provide professional customer service to their clients with America-based agents. We have used that goal to add several services to our portfolio. Our representatives are located in the continental United States and must pass a series of tests designed to make sure we only have the best of the best.
Our Approach
Even though our name is Live Reps Call Center, we truly are more than a Contact Center. We started as just a call center over 20 years ago and have since expanded into several different areas. We offer professional support for inbound calling, outbound calling, direct response, live chat, fundraising, call scoring, data entry, email marketing, social media management, web development, and survey work. In short, we do it all. Whether you are a low-budget small business or a large corporation, we can add value to your business. We have flexible and individualized plans that will ensure your customers are taken care of, no matter the day or time. Please explore our website and contact us if you have any questions or are interested in establishing a partnership. No matter when, someone will pick up.
Our Mission
Live Reps Call Center is a leader in developing customer relationships and consistent delivery of positive customer experiences for its clients. As a full service Inbound/Outbound Call Center, LRCC provides professionally trained staff to meet the specific needs of our clients, their products, and their services.
We are a communications partner for organizations looking to outsource their inbound/outbound Customer Service Calls, Direct Response or Sales, to reduce costs, increase customer satisfaction and repeat sales. Live Reps Call Center is a customer focused, solutions based organization ideally positioned to serve you.
There is great comfort in knowing a real live, knowledgeable person will be answering calls for your business. High volume is no problem, we're here to help your business grow. The fact is you spend lots of money getting your phones to ring. Let Live Reps make your life easy. With Live Reps, potential customers become real customers again and again!
Our Awards
Best Inbound & Outbound Omni Channel Call Center - Midwest USA
For "expertise within a given field, dedication to customer service and client satisfaction with an ongoing commitment to excellence and innovation."
As a customer service company, we take great pride in our customer service expertise.
ABOUT US
We Have The Best Experts To Elevate Your Business.
We offer professional services at flexible and individualized pricing plans that are guaranteed to fit your business. Whether you are a newly growing business or a large corporation, we can add value.
