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More than half of all possible sales via the internet are lost when customer questions go unanswered and people aren’t sure. Adding live chat on your web page is an important sale tool in a highly competitive market where providing instant information could drive more business to you.
With our website live chat, you can convert visitors into customers, improve their confidence in your product or service, and engage those who prefer not to use the phone. Additionally, it helps build a trusted relationship with your website visitors and offers many more benefits.
Our live chat agents offer a range of services to enhance your customer experience, including engaging website visitors, helping convert them into customers, and answering post-sales questions. They assist visitors in making informed choices and guide customers through payment processes, providing support and valuable information every step of the way.
To handle your live chat support, we will select agents with the right experience tailored to your needs and install live chat software on your website or utilize your existing software. Our team will thoroughly understand your product or service, enabling our agents to log in to your website and manage live chats effectively. Additionally, we will provide insightful reporting to help you track performance and engagement.
Using our Live Chat service offers numerous advantages, including the potential to increase your conversion rate by 50% or more while improving customer confidence and reducing shopping cart abandonment. Our service also allows you to analyze customer trends, enabling informed business decisions. We will thoroughly train our live chat agents to support your customers with well-researched answers and professional responses, ensuring a positive experience.
We offer professional services at flexible and individualized pricing plans that are guaranteed to fit your business. Whether you are a newly growing business or a large corporation, we can add value.