Menu
Live Reps Call Center has implemented AI Technology to help certain clients achieve the highest levels of service and customer satisfaction.
Through the years, companies nationwide have relied on Live Reps to handle a wide range of call types. Even the largest call centers experience unexpected spikes in call volume creating lengthy que wait times which only frustrates customers.
Many of the calls companies are receiving at such high volume are quite simple in nature:
These types of calls can now be handled immediately by using our AI Software.
During almost every call with an AI representative, the conversation is so efficient and effective that the caller assumes they are speaking with a human. The technology is expanding daily and Live Reps always offers a opt out if the conversation needs to be escalated to a human or manager.
By using this technology as an add-on, companies can now effectively eliminate the dreaded hold time or ‘we will call you back later’ or ‘please visit our site’. Our service can now handle thousands of calls in a split second! This is especially impactful in emergency situations where we are helping a client with a heavy influx of calls. It’s important to note that all callers have the ability to opt out and request a ‘Live Rep’. However, if your callers demand immediate answers in real time, then this is a game changer!
We offer professional services at flexible and individualized pricing plans that are guaranteed to fit your business. Whether you are a newly growing business or a large corporation, we can add value.